Terms & Conditions

1. Introduction & Acceptance of Terms

Welcome to Spinjo Casino. These Terms & Conditions ("Terms") govern your use of our website, mobile application, and all services provided by Spinjo Casino ("we," "us," "our," or the "Company"). By accessing and using Spinjo Casino, you agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must not use our services.

Spinjo Casino is operated in compliance with the laws of New Zealand. These Terms should be read in conjunction with our Privacy Policy and Responsible Gambling Policy.

2. Eligibility

By using Spinjo Casino, you confirm that you:

• Are at least 18 years of age
• Are a resident of New Zealand or accessing our services from a jurisdiction where online gambling is legally permitted
• Have the legal capacity to enter into binding agreements
• Are not on any gambling exclusion registers or self-exclusion schemes
• Are not prohibited by applicable law from using online gambling services

Spinjo Casino reserves the right to verify your age and identity at any time. If we reasonably believe you are under 18 years of age, we will close your account and forfeit any funds held in it.

3. Account Registration & Verification

To use Spinjo Casino, you must create an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

Spinjo Casino may require identity verification, including submission of government-issued identification, proof of address, and other documentation as reasonably necessary to comply with anti-money laundering and know-your-customer regulations. We reserve the right to suspend or close your account if you fail to provide requested verification documents within a reasonable timeframe.

You agree not to create multiple accounts or use another person's account. Duplicate accounts will be closed, and funds may be forfeited.

4. Deposits & Withdrawals

Spinjo Casino accepts deposits through various payment methods, including credit cards, debit cards, e-wallets, and bank transfers. All deposits are final and non-refundable, except as otherwise required by law.

Withdrawal requests will be processed within a reasonable timeframe, typically between 1-5 business days, depending on your payment method and any pending verification requirements. Spinjo Casino may defer a withdrawal if:

• Your account has not been fully verified
• We suspect fraudulent activity
• You have pending bonus wagering requirements
• We reasonably believe the withdrawal violates these Terms

You are responsible for any fees charged by your financial institution. Spinjo Casino does not charge withdrawal fees. Withdrawals will be returned to the original payment method used for deposit whenever possible.

5. Bonus Terms & Wagering Requirements

Spinjo Casino offers various promotional bonuses, free spins, and other incentives ("Bonuses"). All Bonuses are subject to specific terms and conditions that will be communicated to you before you claim them.

Unless otherwise stated, Bonuses are subject to wagering requirements, meaning you must play through the bonus amount a specified number of times before funds become withdrawable. Wagering requirements vary by promotion and will be clearly displayed.

Bonuses may be subject to:

• Expiration dates, after which unclaimed or unused bonuses will be forfeited
• Game restrictions, limiting which games contribute toward wagering requirements
• Maximum bet restrictions while bonus funds are active
• Country and payment method restrictions

Spinjo Casino reserves the right to cancel or modify bonus offers at any time. We also reserve the right to remove bonuses from accounts used in a manner we deem inconsistent with fair play or these Terms.

6. Prohibited Activities

You agree not to engage in any of the following activities while using Spinjo Casino:

• Gambling while under the influence of alcohol or other substances that impair judgment
• Using Spinjo Casino for money laundering or terrorist financing
• Attempting to manipulate, exploit, or hack our systems or software
• Colluding with other players or using automated software to gain unfair advantages
• Accessing our services through prohibited jurisdictions
• Creating multiple accounts to claim bonuses multiple times
• Providing false information during registration or verification
• Using our services while self-excluded from other gambling operators
• Engaging in any form of fraud or dishonest conduct

Violation of these prohibited activities may result in immediate account suspension, forfeiture of funds, and reporting to relevant authorities.

7. Limitation of Liability

To the maximum extent permitted by law, Spinjo Casino and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, including loss of profits, data, or other intangible losses, even if we have been advised of the possibility of such damages.

Spinjo Casino does not guarantee that our services will be uninterrupted, error-free, or free from viruses or harmful components. We are not responsible for any loss resulting from technical failures, service interruptions, or delays.

Your sole remedy for dissatisfaction with Spinjo Casino services is to stop using them. Nothing in these Terms excludes or limits liability for death, personal injury, or fraud.

8. Account Closure & Self-Exclusion

You may close your Spinjo Casino account at any time by contacting our support team through our website. Upon closure, your account will be disabled, and any remaining funds will be returned to you within a reasonable timeframe after verification.

If you are experiencing problem gambling, Spinjo Casino provides self-exclusion options. You may self-exclude from your account for a period of your choosing (minimum 24 hours). During the self-exclusion period, you will not be able to access your account or place bets.

We encourage players experiencing gambling-related difficulties to seek support from organizations such as the Gambling Commission or Gambler's Anonymous. Visit our Responsible Gambling page for additional resources and support information.

9. Governing Law & Dispute Resolution

These Terms and your use of Spinjo Casino are governed by and construed in accordance with the laws of New Zealand, without regard to its conflict of law principles.

If a dispute arises, you agree to first attempt to resolve it through good faith negotiation with our support team. If the dispute cannot be resolved informally, you agree to submit it to binding arbitration or the courts of New Zealand, as permitted by law.

You waive any right to participate in class actions or representative actions against Spinjo Casino. Any legal proceedings must be brought on an individual basis.

10. Changes to Terms

Spinjo Casino reserves the right to modify these Terms at any time without prior notice. Changes will be effective immediately upon posting to our website. Your continued use of Spinjo Casino following any modification constitutes your acceptance of the updated Terms.

We encourage you to review these Terms regularly to stay informed of any changes. If we make material changes that substantially affect your rights or obligations, we will endeavor to notify you through your registered email address.

Last Updated: January 2026

If you have questions about these Terms & Conditions, please contact us through our website.